ATM Solutions

ATM Services and Products by NuSource Financial

For nearly 20 years, NuSource has provided ATM Solutions to the Financial Industry. In an industry that is continually evolving, we make it a priority to offer products and services that exceed our customer’s expectations. This involves closely monitoring trends in the market, and finding the next “big idea.” Innovation is at our fingertips, and we want to help your institution stay ahead of the curve. At NuSource, our goal is to be more than your ATM provider. We take a consultative approach to every relationship, which allows us to create long-standing partnerships with our customers. In addition to offering our customers an array of ATM products, we’ve created a suite of ATM services that will help keep your ATM channel running at its optimal condition. Check it out!

ATM Maintenance Services

Whether you’re new to the industry or have been working with Financial Institution’s for years, it’s no secret that banking equipment of all kinds is a costly investment. ATMs are no exception. From initial purchase to the ongoing maintenance, ATMs require careful upkeep. Because of this, working with an experienced service provider is crucial. At NuSource, we want to help you maximize the investment you have made on your ATM fleet. In order to do so, your ATMs must be maintained at their optimal condition. Make the right decisions when it comes to your ATMs. Choose NuSource Financial! Our Maintenance Service offerings include:

  • Financial & Retail ATM Placements
  • Shared Branding Services
  • ATM Outsourcing/Managed Services
  • First Line Maintenance
  • Second Line Maintenance
  • Software Maintenance
  • PCI-DSS Patch Management Services
  • Remote ATM Management Services
  • Cash Replenishment Services
  • And More!

ATM Managed Services

For today’s ATM consumers, convenience and efficiency are of utmost importance. Although the ATM channel is widely used and highly valued by consumers, it is often neglected or loosely managed. The cost of owning an ATM is on the rise as new technology hits the market and compliance standards continue to evolve. Additionally, the gradually increasing complexity of the transaction delivery channel has amplified over time and this is not expected to change in the foreseeable future. Due to these factors, and many more, the industry is transitioning into a Managed Services environment in order to eliminate some of the hassle. ATM Managed Services help improve customer interactions, reduce operational and service costs, generate revenue, and improve the effectiveness and efficiency of the self-service channel.

Remote ATM Management

Pressure to manage the self-service channel effectively and efficiently is on the rise. As a result, FIs are looking for alternative ways to keep up with ever-changing compliance standards, reduce operating costs, increase ATM availability, and enhance customer satisfaction. NuView, our Remote ATM Management Solution, does all of this and more, resulting in superior control over a Financial Institution’s ATM fleet. NuView is a remote ATM management tool that provides a faster and more economical approach to ATM service, greater ATM availability, tighter control over software patches for PCI compliance, improved E-Journal retrieval and archiving, and the ability to better align branding and marketing messages within the self-service channel. ATMs continue to be the number one delivery channel, offering real-time convenience to customers 24/7. With NuView, you can gain better control of your ATM channel, at a much lower operating cost.

ATM Security Solutions

Did you know that ATM card fraud in the U.S. is estimated to cost over $1 billion? New viruses, zero-day malware, skimming attacks, and other persistent threats are compromising the ATM channel daily, constantly searching for vulnerabilities in various networks. In addition to an increase in viruses and malware tainting the ATM channel, cybercriminals are growing in confidence and finding new ways to execute fraud. When it comes to your ATM and self-service channels, are you truly protected from harmful exploits? NuSource offers ATM Security Solutions that will assist you in these areas. Our Anti-Skimming Protection, Anti-Malware Solution, and Patch Management Services are designed to beat fraud at the ATM. Take action before it’s too late!

Multi-Vendor ATM Product Line

As the ATM Experts, we are dedicated to providing our customers quality solutions, as well as the benefit of choice, through our multi-vendor ATM product line. We understand that the ATM world is constantly changing and your business needs are changing along with it. Because of this, NuSource offers a customized, personal touch approach to every relationship. We meet with each customer to determine the scope of their needs, and identify the ATM solution that most effectively meets their business requirements and goals. Whether you’re looking for a simple cash dispensing ATM, or an advanced-functioning model like Hyosung’s Self-Service Banking Kiosk, NuSource has the perfect solution for you. We sell and deploy a variety of ATMs from Hyosung, NCR and Triton. To learn more about some of the ATM manufacturers we do business with, see below!

Hyosung

At NuSource, providing our customers quality ATM products and services, as well as leading-edge technology, is top of mind. In addition to delivering innovative solutions, enhancing efficiencies within the branch, and providing personalized service to our valued customers, we also recognize the importance of strong business partnerships focused on quality, flexibility and customer service. For all of these reasons, and many more, we have chosen to partner with Hyosung.

For over 30 years, Hyosung has dedicated itself to being a leader in ATM technologies and self-service solutions. In addition to providing complete solutions in hardware, software and electronic banking services, Hyosung commits to reducing costs, enhancing security, and creating new business opportunities for their partners. Their products and services feature state-of-the-art technology, and their global compliance standards ensure efficiency, convenience and security at the highest levels.

Hyosung has recently become the country’s largest ATM manufacturer in terms of market share, beating out all of their competitors. Additionally, Hyosung is the fastest growing supplier of ATMs in North America, and the market leader in Branch Transformation solutions. Their vertically integrated business structure offers a customized approach to banking and a premier level of serviceability. Hyosung guarantees the highest quality of innovation and customer service, creating an unmatched experience for you.

NCR

With over 25 years in the financial self-service industry, NCR is a world leader in self-service ATM terminals. In addition to selling a complete range of remanufactured NCR equipment, NuSource services all NCR machines including Personas, SelfServ ATMs and SelfServ AITs. Our best-in-class service and support provides full diagnostic capabilities, software support and NCR factory parts, as required.

Triton

NuSource sells and deploys a variety of off-premise Triton ATMs. For over 30 years, Triton has provided reliable and affordable products to the marketplace. Setting new standards with innovative features and support is what Triton does best. Triton ATMs have a sleek look with a small footprint, making it easy to perform upgrades and other services.