Hyosung Partnership Strengthens the Customer Experience
To combat the gap between consumer expectations and the reality of the current ATM experience, many clients are leveraging a self-service integration directly to their core processor.
With this technology customers can accomplish most, if not all, of the transactions typically performed by a teller, unassisted. A direct core integration also enables future technologies like cardless transactions. As more consumer transactions outside the bank and credit union space trend toward cardless, consumers will have the same expectation for their ATM experience.
Hyosung has been providing the industry’s only true core integration branch transformation solution for the last six years. And many clients are now leveraging their core integration across all their ATM configurations.
Providing consumers with a full suite of transactions and a consistent experience has led to significant cost savings for each of our customers. As banks and credit unions evaluate both their ATM channel and branch strategies, they will want to explore technology that exceeds consumer demands and provides bottom-line value to their institution.
A core integrated self-service strategy is the most efficient way to provide valuable, consistent experiences to your consumers. NuSource partners with Hyosung for executing a core integration strategy in the self-service channel.