Eden Prairie, MN – NuSource Financial and Heritage Bank are proud to announce a new partnership to provide the latest in branch transformation technology to Heritage Bank clients. Utilizing “next generation” Nautilus Hyosung Personal Teller Technology will create the ultimate self-service customer experience. Heritage Bank customers will be able to use self-service technology to perform transactions that previously only live tellers could provide.
Kelly Pickle (SVP of Heritage Bank in Willmar, MN) stated “Heritage Bank chose to sign with Nautilus Hyosung to advance our customer experience by offering teller-assisted technology in a powerful ATM. This provided a complete package with both transactional resources and digital customer interactions to help position us as leaders in banking technology. Heritage Bank chose to sign with NuSource Financial for the value-added service that only a local business partner can provide.“
“We are delighted to be working with the Heritage Bank team,” said Jon Erpelding, President of NuSource Financial. “It’s so exciting to see firsthand how PTM technology enhances the customer experience. What is truly unique about our solution is that you don’t need a teller to assist through every transaction, so clients are seeing a very quick ROI. When you create a great customer experience and a quick ROI, it’s a win-win for everyone. “
About Heritage Bank
Heritage Bank is a full service bank providing support in personal, business, and agriculture banking to customers in the community. With steady growth over past generations, Heritage has grown to 12 offices spreading throughout the Minnesota and Iowa region. Heritage has always been a community –first institution and shows great commitment to their mission of helping people succeed financially. For more information, visit www.heritagebankna.com.
About NuSource Financial
NuSource Financial is one of the fastest growing Transaction Solutions companies in the United States, supplying ATM, Branch Transformation, and Security Solutions to over 700 Financial Institutions in 20 states. Through a combination of quality products, outstanding customer service, and a commitment to excellence, over 99% of NuSource Financial’s clients renew their business each year. For more information, visit www.nusourcefinancial.com.