One of the EOS® (Entrepreneurial Operating System) components is setting rocks each quarter to tackle significant initiatives. NuSource focused on enhancing a capability within our technical platform that allows us to more effectively manage the inventory process. For this “rock” we implemented Automatic Parts Replenishment. When a particular part on a truck hits the minimum, that part is replenished up to a maximum threshold. Automatic Parts Replenishment allows us to have inventory available on the trucks, reducing your wait time – each service technician has what is needed to keep your machines up and running.
NuSource Financial’s core focus of “consistently delivering a quality service experience,” and core values of Integrity, Professionalism and Teamwork are shaped by using the concepts and practical tools through EOS.