Gather Transactional Intelligence, Streamline Investigations and Centralize Fraud Mitigation
The same advancements that enhance convenience and service for your customer can also create greater opportunities for fraud and loss.
NuSource partners with Verint’s Evidence Center as a powerful solution that allows banking and credit union customers to strengthen intelligence gathering, streamline investigations, and combat and resolve bank fraud. Evidence Center is the Verint’s centralized transaction integration functionality that empowers fraud investigation teams to:
- Redefine the investigation of transaction data by automatically associating relevant video with specific transactions.
- Identify transactions at ATM or teller location from one central source.
- Search all transactions regardless of geographic location by account, card number or other data field.
- Dramatically reduce search times.
- Customize search parameters to take best advantage of your transaction data.
- Streamline and empower investigations.
- Improve customer satisfaction.
Imagine reducing the investigation time for fraud investigators by as much as 75%. With Verint Evidence Center, you can integrate teller and ATM transactions to relevant video, allowing fraud investigators to easily investigate a suspect transaction with just a few clicks of the mouse.
Ask your sales representative how you can leverage technology with Verint’s Evidence Center to improve the efficiency of your fraud investigation teams.