Sometimes deliveries and construction are not in sync. A recent FI construction project was in jeopardy of missing hard deadlines due to lagging production and shipping times. Because of our solid relationships with manufacturers, we were able to work together to face the challenge and meet the contractor’s deadline. Heather Hardin, Business Development Manager of JackBuilt, experienced this firsthand and said,
“I want to say thank you for getting such long lead items to us within days. You ensured that we maintained schedule and put our urgency at the front of the line with us knowing we are not your only customer nor anywhere near your largest. We were aware of your obstacles and were blown away when the package arrived. Relieved to say the LEAST. We look forward to working with you in the future as I have dealt with instances like this in the past and only wish other companies handled them half as well as you did. So, thank you, again, we are couldn’t say thank you enough!”
Thank you for sharing your experience with us. We take pride in our world-class service standards. Thank you for trusting NuSource!