A Center of Expertise

As a local community bank for over 110 years, Bonduel State Bank in Wisconsin strives to provide personal service, combined with today’s technology. 

Situation 

Bonduel’s conventional banking equipment was aging and showing the wear and tear of its history in their community. Knowing it was time to renovate, Bonduel explored solutions for a renovation. Because Bonduel is passionate about service, they expected to find that in a partner. However, their previous vendor relationship was stressed with unanswered calls and empty promises. 

Solution

NuSource partnered with Bonduel to create a plan that would not only provide the equipment needed, but a partnership rich with customer service. The renovation project for Bonduel State Bank included replacing the original bullet resistant window and frame/glass and deal drawer with modern products. 

Success

The new equipment represents the strength of Bonduel in the community – it looks cleaner and works better. Bonduel believes the drive-up window and camera investment is worthwhile because they know NuSource will be around. David Schultz of Bonduel State Bank says, “NuSource is reliable and fair, they have a local presence in our area and are easier to reach. They’ve done well for us and I suggest you consider NuSource. Get a quote, talk to them, you’ll appreciate the service.”