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Integrity. Professionalism. Teamwork.

Our Promise to You

 
 
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Designed to Serve You

NuSource pairs cutting edge technology with world-class service for financial institutions across the United States. We strategize and implement innovative Branch Transformation, Security and Service solutions.

Through partnerships with companies such as highly regarded Hyosung, NuSource is committed to tailoring strategies to the particular needs of financial institutions. Our clients consistently reach improved operational performance and enhanced customer experience with speed and convenience. 

We are proud to be a Hyosung Preferred Partner - the only full-service partner authorized to resell Hyosung products to Financial Institutions in Minnesota, Wisconsin, and South Dakota. We will continue to serve in other markets as an Authorized Hyosung Reseller.

Our mission is to consistently deliver value-added consultative solutions and quality service experiences based on Integrity, Professionalism, and Teamwork

NuSource Leadership Team

Front (L to R): Kristen Freeman, Jon Erpelding

Back (L to R): Mike Pratt, Allan Lenius, Rod Beaver, David Prairie

NuSource is straightforward and up front about everything. If I need anything, I can always get the President on the phone. They are industry experts and heavily involved in the space. They are always at industry conferences and very in tune with any significant developments or trends. All around, they have just been a pleasure to work with.
— RCB Bank SVP & CIO
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Your Technology Integrator

NuSource Leadership TeamFront (L to R): Kristen Freeman, Andrea NewmanBack (L to R): Jon Erpelding, Rod Beaver, Mike Pratt, Allan Lenius

Not all ITM technologies are created equal, nor are the companies that claim to be experts in the field! When choosing a vendor, what appears to be lower upfront hardware pricing makes an already complex decision even more difficult.

As ITM technology continues to be widely adopted, companies that have little to no expertise in this area are attempting to enter the market. Partnering with a true Technology Systems Integrator with hundreds of ITM deployments is the best way to guarantee a successful outcome.

The current integrated ITM infrastructure is made up of many moving parts that interface with existing applications. ITM self-service technology demands system integration (SI) to cross connect banking applications seamlessly. This includes core systems, ATM Switch Networks, Payment Processing Systems and secure, self-service / assisted service transactions - across multiple vendor platforms.

Why partner with a Technology Solutions Integrator like NuSource? The added value speaks for itself:

  1. Turn-Key Branch Transformation Solutions – Your solution is tailored to fit your FI and branch(es). You don’t just get equipment; you get a solution that is customized to serve you and your customers.

  2. In-House Project Management-Your project is assigned a single point of contact for all phases of implementation, including monitoring the progress of the project, and lifecycle service, ensuring the ultimate success.

  3. In-House Service Technicians-Your service is not sub-contracted. We use our own experienced, factory-trained, professional technicians. With remote connectivity to your technology by our service engineers, you have better response and quicker diagnosis and resolution.

  4. In-House Professional Service Engineers – We understand the technology, all the way down to the software applications behind the equipment.

  5. Guarantee - Your risk is limited, as a vertically integrated integrator we control the end solution. Our process is proven with hundreds of installed systems across a broad range of customers.

  6. Expertise – Our 20+ years with ATM/ITMs as core business, along with a World-class Net Promoter Score, ensures you receive a seamless solution. We don’t subcontract the work like many of our competitors, we control the process and the outcome.

  7. Hyosung Credentials – As Hyosung’s largest ITM deployer, Preferred Partner and winner of the prestigious Diamond Club Award, you receive the attention and service you deserve.

A decision to invest in ITM technology is a large commitment that should not be left to chance. Choose a technology partner that includes ITMs as part of their core business. Your customers will thank you!

The NuSource team has continually reinforced that we made the correct decision when we committed to our partnership. You and your team have consistently exceeded our expectations for service and for working as partners and not just as vendors. Nate and Debbie are great, and we feel lucky to be working with both of them. Thanks again for all you do!
— Douglas C. Carey, Executive Vice President, West Gate Bank
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