NUSOURCE FINANCIAL CORONAVIRUS (COVID-19) COMPANY STATEMENT

March 23, 2020 - updated

NuSource Financial has been working diligently in taking appropriate precautions to date to ensure that we can continue to provide services to our customers while prioritizing the health and safety of our employees and mitigating interruptions to the processes, services and systems that you depend upon. A summary of the actions, among others, that we have taken include:

  • Following CDC's travel advisory

  • Invoking social distancing and work from home arrangements to working groups to 10 or fewer people

  • Following enhanced health practices at our office location

  • Limiting unnecessary travel by our sales and administrative team

  • Continuously monitoring operational, financial and business risk impact

Shelter at Home Orders are rapidly being issued at state and local levels and the Department of Homeland Security has deemed Banking as an essential business to continue operations during this time. The supply chain and support to maintain banking services, including ATMs and drive up teller activities, is also considered essential. Our technicians will continue to be dispatched in response to your service and project needs.

If your COVID-19 business planning results in lobby or facility closures, or other any other events, that would impact the servicing or installation of your equipment, please notify us right away.

NuSource Financial takes the health and safety of our employees and customers very seriously. We will continue to monitor the rapidly evolving Coronavirus (COVID-19) situation and communicate additional updates as necessary.